What services do you need?

Strategic
External assessment and benchmarking
Knowledge Scan
KM Strategy development
Knowledge Retention Strategy
Knowledge Management Valuation
Knowledge Management metrics

Implementation and Training
Implementation planning
Knowledge Management piloting
Knowledge Management Framework design
Knowledge Management organisational design
Lessons Learned system design
Coaching and mentoring services
Training services

Tactical and service
Knowledge Capture from Projects
Knowledge Harvesting from individuals
Knowledge Management plans
Business Driven Action Learning
Knowledge Assets
Peer Assist
Community Launch
Community Maturity Metrics
Project Learning
Knowledge Exchange
Knowledge Market

Knowledge Management Services

Getting started?

You already know that the knowledge your organisation holds is of huge competitive value. You already know that you could deliver some of that value through a more systematic management of your organisational knowledge. You just need some help to work out how best to do this.

That's where we can help you

We will work with you to develop the best strategic approach, giving you access to lessons and good practice from past relevant Knowledge Management programs. We assess the current state of your Knowledge Management activities (you will undoubtedly be doing some good things already) and look for the opportunities to complete your Knowledge Management strategy in order to unblock the flow of knowledge round your organisation. We help you to build your for Knowledge Management business case, your knowledge management plan implementation plan, and your initial choice of knowledge management plan pilots.

What you gain

  • Benchmark your current status Knowledge Management against a wide range of leading companies
  • Build a Knowledge Management strategy based on sound practical and theoretical principles and experience from many past successful strategies,
  • Create a sound business case and implementation plan that will convince senior management
  • Select and plan pilot activities with the greatest chance of success.

Getting up to speed?

You know that Knowledge Management requires new skills - skills of culture change as well as knowledge sharing by a variety of means. You and your co-workers are skilled in your own business - how can you acquire the additional knowledge management skill set?

That's where we can help you

We will co-develop with you a set of training courses that meets your context, delivering the skills you need to deliver the Knowledge Management changes you choose. We will engage your senior management in order to secure the support you need. We will train you on the job, by co-delivering proof-of-concept exercises and pilot projects. We will provide a coaching and mentoring service, to ensure you internalise the capabilities of knowledge management.

What you gain

  • Access many man-years of Knowledge Management experience and the skills and understanding that this brings
  • Learn from proven training and coaching resources, as applied in global firms
  • Experience Bird Island - the single most powerful hands-on demonstration of Knowledge Management

Delivering value?

Your Knowledge Management program is well under way. Your team is busy, and you have some specialised events coming up where you need some experienced help. Plus at some stage you need a health-check for your program. Is there anything you are missing? Where can you find experienced resource, or an objective overview?

That's where we can help you

We will provide services in Knowledge Capture from teams via After Action Reviews and Retrospects, and Knowledge Capture from individuals leaving your organisation. We will package the knowledge into knowledge assets, and facilitate knowledge exchange events and knowledge cafes. We will help teams build Knowledge Management plans, and will lead Community of Practice Launch workshops. We will set up, coach and facilitate Business Driven Action Learning teams. And if you want an objective healthcheck of your Knowledge Management program, and how it benchmarks against leading companies, we can do this for you too.

What you gain

  • Deploy some of the most skilled and experienced Knowledge Management practitioners in the business, with experience from hundreds of retrospects, scores of Knowledge Assets and Peer Assist, dozens of retention interviews and knowledge exchanges
  • Benefit from an objective healthcheck, gap analysis and benchmarking of your Knowledge Management program, allowing you to develop a best in class, robust and long lived solution

Download our services brochure

Knowledge Management video

Free Knowledge Management Newsletters

Free Knowledge Management tools

Free Knowledge Management white papers

Free Knowledge Management reference guides

knowledge management models
Contact us

Last updated May 2012. Contents Copyright Knoco Ltd.