KM FAQ

KM Models

KM Processes

* After Action Review
* Retrospect
* Retention Interview
* Learning History
* Peer Assist
* Site Visit
* Knowledge Exchange
* Knowledge Handover
* Business Driven Action Learning
* Lessons Learned
* Knowledge Assets

KM Roles and structures


* Communities of Practice
* Knowledge Managers
* Knowledge Owners
* Knowledge Librarian
* KM implementation team
* KM support team

KM Technologies


* Community software
* Wikis
* Blogs
* Lessons Learned systems
* Knowledge Bases

KM Governance


* Knowledge Management plans
* KM assessment
* KM standards
* KM metrics
* KM performance management

Knowledge Management technology

Technology has long been an enabler for Knowledge Management. Technology alone cannot deliver successful knowledge management, but knowledge management in any but the smallest organisation will need technology. Some of the key technologies are shown in the matrix below, and described in the pages on Wikis, Blogs, Lessons Learned systems and Knowledge Bases .

No single company will need all these technologies. Select a set of technologies based on business need.


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Last updated Aug 2012. Contents Copyright Knoco Ltd.

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