Business Driven Action Learning

Case Study

A company was facing big challenges in one of its operating regions. Basically, they needed to cut cycle time to a third of their historical performance and the cost in half - a real performance breakthrough target - or the region would become uneconomic.

Knoco Ltd worked with the team to identify the blockers and opportunities. We helped them to design an action learning team with a well-balanced mix of creative problem solving styles. Once the team was released from their normal duties we co-developed a network map of diverse learning activities aimed at enabling new and different ideas to be found, then guided the team through a process to distil their learning into a clear solution.

With their sponsor's support, many changes are being made. With new clarity that comes from sources as diverse as a specialised hospital to the team holding the world land speed record, they are now equipped with new insights into how teams deliver exceptional performance breakthroughs and they are busy putting this learning in to practice. There is now no doubt in the organisation's mind of the importance of accelerating learning - and that being effective in it's application will be key to their success.