Knowledge Management Governance

Knowledge Management Governance

Governance is a vital component of the Knowledge Management framework. Without governance, there is no assurance that the Knowledge Management system will be used.

The two main elements of Governance, as applied to KM include,

A set of clear corporate expectations for how knowledge will be managed in the organization, including accountabilities for the ownership of key knowledge areas, and the definition of corporate standards for Knowledge Management.

Performance management of KM including monitoring and measuring the application of KM through the use of KM metrics, to make sure that people are delivering on their accountabilities, and applying the system in the way that they are expected to, to identify the need for new interventions to improve the KM system, and to ensure a continuous improvement in the ability of the organization to manage strategic knowledge.

These governance aspects, combined with a holistic system of KM Roles and structures, KM Processes and KM Technologies, make up an entire KM Framework.