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Strategic
External assessment and benchmarking
Knowledge Scan
KM Strategy development
Knowledge Retention Strategy
Knowledge Management Valuation
Knowledge Management metrics

Implementation and Training
Implementation planning
Knowledge Management piloting
Knowledge Management Framework design
Knowledge Management organisational design
Lessons Learned system design
Coaching and mentoring services
Training services

Tactical and service
Knowledge Capture from Projects
Knowledge Harvesting from individuals
Knowledge Management plans
Business Driven Action Learning
Knowledge Assets
Peer Assist
Community Launch
Community Maturity Metrics
Project Learning
Knowledge Exchange
Knowledge Market

Knowledge Markets

A Knowledge Market is a meeting to match up people who need learning, with people who can provide their learning. It is a way of connecting people to stimulate knowledge, make new connections, and identify new collaborative relationships, it is for connecting those who have problems with those that can potentially solve the problem in a very simple way. Knowledge Markets are commonly used within Communities of Practice

Case Study

While launching a series of Communities of Practice in the Middle East, we made use of Knowledge Markets as a way to identify "Quick Wins", where existing good practices could immediately be shared between operating units within the same company.

We asked all participants at the launch to write out, on large sheets of adhesive paper, two things they could "offer" to the Community, and two problem areas they wanted help and advice with. These were then all displayed on the wall. All immediate matches (where someone's offer matched someone else's need) were identified, and then the participants reviewed the displayed material to identify any further matches.

For each of the matches, we set up follow-on meetings or conversations, where the knowledge could be exchanged.

At a Knowledge Market, you ask people to write (on post-it notes, or (better) on a large poster) two or three "Knowledge Offers", and two or three "Knowledge Needs". These should be real business issues - either an issue for which they have found a solution (a knowledge offer), or a business issue which they are currently facing, where they need access to more knowledge to help them make the correct decision. Then you display these posters or notes, and ask people to walk around and identify

  • A knowledge need they think they can help with
  • A knowledge offer which they want to hear more about, because it will help solve a business issue for them.

Once these "matches" have been identified, then you set up follow-on conversations (either at the same event, or later) to transfer the knowledge.

We can work with you to introduce Knowledge markets into your organisation. we can help plan and facilitate the market, and design the follow-up processes to exchange (and, if needed, document) the knowledge area "matches" which have been identified at the market.

Contact us for details of the Knoco services for Knowledge Markets.

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Last updated Aug 2012. Contents Copyright Knoco Ltd.