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Major projects in organisations often learn many lessons, which are of huge value to other parts of the company. Although a project may hold a series of after action reviews and retrospects to capture and document their knowledge, it is also very good to supplement this by providing a forum where these lessons can be discussed, and where technical experts, and project managers from other projects, can ask further questions to fully understand what has been learned, and what the implications are. Knowledge Handover provide such a forum.
A company had finished a very large project lasting several years, involving complicated political discussions with the host government. Challenges were political, technical, environmental, as well as all the project challenges such as contracts, cost control, scheduling and planning. There were massive learnings from this project, and they decided to hold a major Knowledge Handover at the end, after the lessons had been captured and documented.
Knoco Ltd worked with the project team and the company KM team, to structure and facilitate the knowledge Handover. This lasted a full day, and was attended by 70 project leaders, community coordinators and subject matter experts.
Several peer assists were held on the subsequent day, to further help knowledge transfer.
A knowledge Handover is a meeting at the end of a project, after the project team has identified and captured their lessons learned, where they share and discuss these lessons for the other projects and other interested parties such as community leaders and subject matter experts.
One of the key points about the knowledge Handover is that it should be driven by Knowledge Pull from the attendees, rather than by Knowledge Push from the project team. The attendees set the agenda. In advance of the event, the project team circulates the list of lessons that they have captured (and may circulate the lessons themselves as well), and the attendees select which of the lessons they wish to discuss further in the Handover meeting. These lessons will be discussed in individual breakout sessions, and the attendees self-select which breakout sessions they will personally attend.
Last updated May 2012. Contents Copyright Knoco Ltd.