Communities of Practice are one of the building blocks of most Knowledge Management Frameworks. Knoco can support you in building and sustaining your Communities of practice through the following services.
We help you get your Communities of Practice off to a flying start, through facilitating a one-day or (ideally) two-day launch program. This will be a mixture of introducing the structure and theory of the Community of Practice, and Community of Practice discussions around key topics.
We check and track the health of your Communities of Practice, through applying a ten-component maturity assessment framework. This Community maturity assessment not only gives you a benchmark to measure development against, but also identified those factors that need the most attention.
We can train your Community leaders and facilitators in the effective operation of Communities of Practice, and how they deliver value to the business, through a combination of theory, case studies, and exercises working on your own Community of Practice issues.
We can coach your Community leaders and facilitators in building and sustaining their Communities of Practice. Community leadership is a demanding task, and we offer to support the Community Leaders either through regular coaching visits, or through remote coaching through email and skype.