Knowledge Management Organisational Design

One important part of Knowledge Management planning is to get an idea of the KM organisational structures that will need to be in place. For many of our clients, understanding the organisational design is an important early step in understanding the Knowledge Management framework.


There will need to be a structure of roles and accountabilities which will drive and support KM. This service defines the roles that need to be in place, what they are accountable for, where they should be located, and who they should report to.


The organisational design is based, where possible, on the results of the Knowledge Management assessment, strategy, and framework. We will work with your in-house team to collect data through interviews, and define;

We can work with you to define what your KM organisation will look like, how it will work, and who will take each role.


If there are no roles, then Knowledge Management becomes "nobody's responsibility". The KM organisational design is a core component of building a sustainable KM framework.

Contact us for more information