Knowledge management is a change process, and the first step in the change is to assess the current status - to see what is already being done, what works well, where the barriers and gaps are, and where the strengths are. Our introductory offer provides a Knowledge Management Assessment through input gathered via a one-day workshop. We also offer a full interview-based service for developing a Knowledge Management Assessment.
The Knowledge Management Assessment and Benchmarking service provides you with an understanding of your current strengths, gaps, and opportunities for intervention in order to introduce a fully operative Knowledge Management Framework. Our KM Assessment provides the basis for a route map guiding the organization in the initial steps of implementing Knowledge Management
The responses from the workshop provide a picture of the Knowledge Management strengths and weaknesses of the organization which can be benchmarked against Knowledge Management competencies in other organisations. The KM Assessment uses a 15-point model against which the current status is measured. The model is derived from a study of successful Knowledge Management implementations in a wide range of industries. The current status of each component is given a mark out of 5, to allow benchmarking against a range of other organisations.