Knowledge management metrics

Knowledge management metrics

Applying metrics to your knowledge management program can be a challenge. How do you know you are on the right track? How do you know you are succeeding? How do you know you are making a difference?

We can help you derive a system of metrics that allow you to manage your knowledge management program. Depending on the stage of your implementation program, the metrics can include some or all of the following;

• Benchmarks of the current state of Knowledge Management
• Deployment metrics
• Compliance metrics
• Activity metrics
• Output metrics