Knowledge Management Publications

Publications

Books

• The Lessons Learned Handbook: A Practical Knowledge-Based Approach to Learning from Experience. Nick Milton, Chandos Publishing (Order link)
• Knowledge Management for Sales and Marketing. Nick Milton, Tom Young, Chandos Publishing, in press
• Knowledge Management for Services, Operations and Manufacturing. Tom Young, Chandos Publishing, ISBN184334324X (Amazon link)
• Knowledge Management for Teams and Projects. Nick Milton, Chandos Publishing, ISBN184334114X. 2005 (Amazon link)
• Performance Through Learning: Knowledge Management in Practice. Edited by Carol Gorelick, Nick Milton & Kurt April, Elsevier, ISBN: 0-7506-7582-9. 2004 (Amazon link)

Articles

• Community Service -The benefits of creating professional communities to share experiences and add to the collective pool of knowledgeTom Young, Service Management, March 2009
• The status of lessons learning in organisationsNick Milton, IK Magazine, October 2009
• (Probably) the Longest Running KM Experiment in the world!Nick Milton and Tom Young, IK Magazine, April 2009
• Knowledge Harvesting. Tom Young, IK Magazine, May 2009
• "Exploring the concept of Organizational Learning". Nick Milton, NM Review, Sept Oct 2008
• "El desarollo de una estrategia de gestion del concimiento". Nick Milton, Petrotecnia, Aug 2008
• "Knowledge Management for the Knowledge Economy". Nick Milton, Tom Young. Inside Knowledge, June 2008
• "Knowledge Maturity Models and Knowledge Management". Nick Milton. Inside Knowledge, April 2008
• "Assigning roles and accountabilities within KM". Nick Milton. KM Review, Jan-Feb 2008
• "Quantifying the Business Case for KM - lessons and examples from successful implementations". Nick Milton. KM Review, July-August 2007
• "Masterclass - Knowledge Management Implementation". Nick Milton and Tom Young. Inside Knowledge, Feb 2007
• "Masterclass - Sustaining the Knowledge Management Culture". Nick Milton. Inside Knowledge, March 2007
• "Implementing a Knowledge Retention Strategy - A step by step process to combat organisational knowledge loss". Tom Young. KM Review, Nov-Dec 2006
• "Filtering an Organisation's Critical Knowledge - creating a proactive learning strategy for maximum effectiveness". Nick Milton. KM Review June-July 2006
• "Blue-Sky Thinking: KM and culture in South Africa". Ian Corbett. Inside Knowledge 9(10): 18-21
• "Implementing a Framework for Knowledge Management". P.J. Gibby, BP, and N. Milton, and W.A. Palen and S.E. Hensley, 2006. Society of Petroleum Engineers, SPE-101315-PP
• "Mining for gems of Knowledge - KM at De Beers; the story so far" Nick Milton and Ian Corbett, Knowledge Management magazine, 2003
• "Mining the deep knowledge - tapping into things you don't know you know" Nick Milton, Knowledge Management Magazine, May 2000
• "The evolution of networks at BP Amoco" Nick Milton, Walt Palen, Knowledge Management, Vol. 3, Issue 8, May 2000
• "Knowledge with Shelf Life - building and applying a global knowledge asset" Nick Milton, Knowledge Management, Vol. 2, Issue 10, July/August 1999
• “Managing Knowledge in an Oil Exploration Office: BP Amoco Norge (Norway Office)” by Nick Milton In: Jack J. Phillips and Dede Bonner (editors). In Action: Leading Knowledge Management and Learning. American Society for Training and Development, 2000. pp. 39-53.